Delicate flower offended
With any luck, Elon Musk’s cars have thicker skins than he does.
After he paid a $5,000 deposit on a Tesla Model X, Californian Stewart Alsop wrote an open letter of complaint about the shoddy launch event for the car. Alsop said the event began just under two hours late, was overcrowded with 3,000 people, and oversold the safety features to an audience of people who had already ordered the cars.
“[I]t would still be nice if you showed some class and apologised to the people who believe in this product,” Alsop wrote.
So Musk cancelled Alsop’s order—for a car that is now three years overdue. When the story hit the headlines, the super-rude exec posted, “Must be a slow news day if denying service to a super rude customer gets this much attention.”
Alsop: “When I wrote a blog post about my BMW X1 called ‘My Car Makes Me Feel Stoopid’, the CEO of BMW didn’t take the car back.”